Interface of this web-portal is made in pleasant light colours. Due to this factor, players who like playing in the day time will feel themselves comfortable. In addition, there are red, black and green inscriptions. There are no annoying illustrations and ads, needless pop-ups and other elements. On the homepage you’ll be able to see just main information. In the upper part on special banner all information about bonuses is placed. A little bit lower player will find:
At the top of each page you will find:
- Main slot machines, including new ones. When we were testing the website, there were such games as Babushcas, Egyptian Rise, Emerald Isle, Fiesta Cubana, etc.;
- Most popular games, for example, Big Bad Wolf, Gold Miner, Jack and the Beanstalk;
- Slots with progressive jackpots (Mega Moolah, Mega Joker, Mega Glam Life, Cosmic Fortune);
- Under the list with slots player will see Responsible gaming, Promotions, About Us and other important sections, a list of major payment systems, licenses and awards;
- In the lower part of website footer there is button which helps to contact support desk and logotype of the last game (only for authorized users).
Information, which is available to authorized user differs a little bit. Such player will see his name, My Account option, big green Deposit button and tab to contact with support desk consultants (in the form of little man in headphones and Support inscription) instead.
In general, navigation on this website is quite handy. Player, who comes to this website for the first time will be able to find everything right away.
As for the quality of their work, speed of pages’ loading is quite good. Windows and games open quickly. We didn’t have problems with any game loading.
Users may read main information of the website in English (different versions), Finnish, Norwegian, Swedish and German languages.
- Stylish Instacasino logotype. Inscription is made in black and red colours.
- Create and Account, Forgot Password?, Customer Service options;
- Fields to insert your name and email address (for registered users);
- Big green Register button, that opens special blank for creation of personal profile;
- Tabs: Home, Promotions, All, Top 10, Video Slots, Classic Slots, Table Games, Jackpot Games, Video Poker, Live Casino.
Each visitor of this website can consult with representative of support service. It is possible to do it via telephone, online-chat or email. The quickest way to get answer is to contact agent via telephone or online-chat. We called them a few times, and got quickly connected. Once we got disconnected for some reason. We have waited for one minute to get answer in online-chat. Consultant gave us quick, understandable and polite answer about the minimal deposit size.
We would like to mention the window of online-chat. There are buttons to estimate consultant’s work and button, which allows player to send this conversation to the email. When you close this window, you get a chance to leave a feedback about agent’s work.
Despite the good agents’ work it is hard to highly estimate support desk. It doesn’t work round the clock, only from 08:00 to 00:00 CET. There isn’t also FAQ section, where users could find answers to most important questions (registration, deposits, peculiarities of wagering). We did really feel the lack of this information, while getting acquainted with website’s work.
Website InstaCasino.com works on NetEnt and Microgaming platforms. Players can also use games from BetSoft Gaming, NYX Gaming, Play’N Go, WMS, Evolution Gaming and other companies. It isn’t possible to start casino games with the help of desktop-client.
Handy assortment will help player to find the game. User can choose top ten games, video slots with interesting effects, classical slot machines (roulettes, craps, dices, poker and other card games), slots with progressive jackpots (on each of them you will see maximum pay-out), live-casinos with real croupiers.
If player likes games from certain developer he may use Betsoft, Netent, Microgaming tabs. Clients, who already know what they want can find game with field for search. That is how we found slot Fish party and spun reels for some time. Slot worked in a good way (reels were spinning quickly, graphics was bright and of a great quality). When we finished playing this slot, we tried ten more games from different sections and were very pleased. They didn’t freeze and we had no problems with them.
Gaming software is also available here in a free mode. Besides, non-authorized used can also play for free. If you haven’t decided whether you want to register and place deposit, you can use possibility to play free of charge. The percent of payouts in demo version and game on money is the same.
Web-portal offers its users wide choice of games with real croupier (about 30), including black jack and baccarat.
Lovers of big bets can visit page with slots that offer progressive jackpots. Here you will also find a lot of them. Besides, on each logotype of the game you can see information about maximal pay-out. Experienced players know that one should play with high bets to hit the biggest prize.
In general, the collection of games is quite good here. This information is also true on desktop version of the website.
Those players, who would like to place deposit and play on real money must register on the website. As a rule, it takes few minutes to create personal profile. Blank of registration isn’t big and overfilled with fields for information. When player presses on “Register” button he needs to insert name, last name, date of birth, password, email address, bonus code (if player has one) and other personal information and also get acquainted with website rules. After this player can press on big orange Create Account tab.
Registered and authorized player is able to:
After registration and first deposit player needs to verify his profile in 72 hours. Website demands scans of passports (or any identification card), bill for public utilities (for last three months), confirmation of payment method (depending on chosen method: copy of credit card or screen of e-wallet page. If player doesn’t verify this profile during given time his account with all prizes will be blocked.
Note that casino has a right to request another verification, especially in those cases, when player is suspected in violation of casinos’ rules.
Website doesn’t provide services to players from Portugal, Philippines, Yemen, United States of America, Romania, France, Belgium, Spain, Italy, Ireland, South Africa, Nigeria, Denmark, Turkey, Estonia, Hong Kong, Afghanistan, Ethiopia, Iraq, Iran, Jordan, Kuwait, Pakistan, Syria, Singapore, Bulgaria, Israel, India. This list may change from time to times. You can check this list with consultants of support desk or in Terms and Conditions section.
Website forbids minors to play games and create accounts. If player has an account on the website, but he wants to create new one he should address to support desk in order to disable his old profile.
- Place deposits and play on real money;
- Withdraw prizes;
- See history of transactions;
- Take part in shares, get bonus money for games;
- Change some of the personal information;
- Get notifications from casino on mobile or email;
Placing and withdrawal of money
It is possible to replenish gaming account with the help of Bank Wire Transfer, MasterCard, Neteller, Visa Debit, Visa Electron, Visa, Fast Bank Transfer, Skrill, Instant Banking. The minimal deposit amount is € / £ /$ 20. It is indicated on the website that player can use AUD (Australian dollars), CAD (Canadian dollars), EUR (Euros), GBR (British pounds sterling), NOK (Norwegian kroner), SEK (Swedish kronor), (USD) United States dollar.
The interesting thing here is that only residents of Great Britain can use GBP. Other players should make transactions in USD or other currency.
To withdraw money player can use Visa, Mastercard, Skrill, Neteller, Ukash, Paysafecard. The minimal amount of withdrawal is € / £ /$ 20. The time of waiting for money depends on chosen payment system. The quickest way is to use e-wallets. Our player sent a request for withdrawal by Neteller and got his money in 3 hours.
When you’re sending request for withdrawal check one more time information about your bonus account. The thing is, if you send a request for withdrawal with bonuses on the account all of them will disappear.
You won’t be able to withdraw money if your account is being checked at that time. Besides, website has a right to reject any transaction if it is suspicious.
If you are fan of bonuses and other offers, information about shares in Instacasino will be interesting for you. Players can get:
Besides, all users can take part in other interesting shares. To find out about new offers players need to visit Promotions page from time to time.
From now forward players get bonuses for next replenishments, can take part in various shares, get points for bets and participate in other events. Our advice will be: in order not to miss next share form InstaCasino.com., do not refuse from subscription to news and keep up with shares on Promotions page.
Before you use any bonus offer you should take into consideration following moments:
- Bonus for first deposit with free spins. Player, who agrees to take part in bonus offer gets 100% bonus and 10 free spins after he places deposit. Note that this bonus cannot exceed € / £ /$ 100;
- When you’re placing second deposit, you can have 50% bonus with 20 free-spins. Maximal bonus amount is € / £ /$ 200.
- Conditions of bonus for third deposit are the same as for the second one.
- Each player can use specific bonus only one time. If player refuses from bonus, he won’t be able to take advantage from it in the future;
- Player cannot use two bonuses at the same time;
- To activate bonus, it is necessary to place deposit (from € / £ /$ 20);
- Bonuses aren’t available to those players who use Neteller payment system;
- Bonus funds are transferred to player’s account in 5 minutes after activation;
- Bonuses for first 3 deposits aren’t available for residents of Poland, Latvia, Thailand, India, Pakistan, Indonesia, Bulgaria, Czech Republic, Russia, Greece, Hungary, Romania, Croatia, Ukraine, Slovakia;
- Sometimes website tests participants of bonus share with the help of telephone call. If player doesn’t pass this verification his account might be blocked;
- You have to win back bonus boney. The wager for 100% bonus is 40x, 50% – 35x;
- If you send a request for withdrawal before you win back bonuses, all your prizes and bonus funds will disappear;
- Player has to use his bonuses in 30 days. After this time bonus account of the gambler will be annulated;
- Casino has a right to change conditions of bonus offers.
Responsible game and confidentiality policy
Casino meets the laws of its jurisdiction and is on the side of safe and responsible game. That is why minors aren’t allowed to play here. Insta Casino calls its clients to carefully store personal information from minors. This website also asks players no to spend too much time in casino and remember that gambling games are created for entertainments. In order for users to control their behaviour on the website, they can set limits on bets, losses, time limits. Users can also freeze personal page for some time (from 24 hours). There are contacts of organizations on the website that help to overcome gambling addiction.
InstaCasino takes care about personal information security, that was indicated by players during registration. That is why only partners and employees of the website (in some cases law enforcement authorities) have an access to this information. Casino stores clients’ personal information from third parties.
Let draw up conclusions: InstaCasino.com is casino which has both advantages and disadvantages. Here are the positive sides:
Though, support desk has specific working hours, and the absence of FAQ page makes the situation worse.
As you can see we have found more pluses than minuses in InstaCasino.com. Though, it is only you to decide whether to register on this website.
- Software of a good quality;
- Polite and competent agents of support desk;
- Wide choice of games with live dealer and slots with progressive jackpots;
- Handy assortment of gaming content;
- Supports different languages.