Windows Casino is a gambling online resource from HECTIC B.V. company, which was established back in 1998. The casino has a modern white design that allows you to feel comfortable playing in the daytime. Also, the Portal contains harmoniously arranged various elements of animation and a lot of graphic game logos. The site is not oversaturated with unnecessary buttons and items. Laconic and simple navigation bar allows you to find the desired information quickly. For registered users a little personalization is available.
Portal supports a number of popular services for cash input and output.
Windows Casino game software is provided by Playtech company. This casino has more than 200 gambling games of various genres and styles with their pay tables and progressive jackpots. Also, beginners have the opportunity to play for free without entering their personal data for authorization.
The site's interface is available in English.
The technical support serves its customers in the online chat, email or via one of the three phone numbers, although support by phone is only available to residents of Canada, Australia and Germany.
The casino operates under a license issued in Curacao.
Site reliability is tested not only by its licensee but also by Technical System Testing (TST), which is an independent auditing company. According to data provided by TST in February 2011, the average payments on the portal are 97.53%.
Site
Windowscasino.com is a bright and simple gambling site running on the network since 1998. Despite its respectable for online casino age, the website has a quality and modern design in white colour with black accents and multicolour graphic elements. Portal works good, has a sufficient range of game content. It is user-friendly with no extra pages and internal links. The motto of the casino is “A Window To A Better World”.
At the top of the home page, there is a graphical panel that offers users to create a new account or to download the desktop client. Nearby, there is another button for registration “Join Now”, a dynamic list of latest winners and the total amount of progressive jackpots.
Under the panel, you can see the list of games sorted by “Featured Games” and “New Games” categories. Below the screen, there are buttons: “VIP Program” that opens a description of the advantages of VIP Club; “Safe and Secure” describes casino security policy; “Your Casino” shows advantages and benefits of Windows Casino; “Blog” shares site news, useful tricks to achieve gambling wins.
The header contains menu items:
- Home - moves to the casino homepage;
- About Us” - the description of the casino, recommendations where to start, call for fair and responsible gaming, general information about the software of Playtech, general information about the bonus system, a form of feedback and contact information;
- Games - a section of games;
- Banking - summary table of the available ways of depositing and withdrawing funds, possible commissions, the minimum and maximum amount of the deposit and withdrawal of money;
- Promotions - description and conditions of the casino bonuses.
In the right corner of the screen, there is a “Help” section. With it, you can contact customer service, look through a list of available payment systems, maximise a FAQ window, go to the recommendations for getting started on the site, open a chat with a representative of the casino. Also, you can open a chat window by yourself in the lower left corner of the page.
We want to highlight the quality of the mobile version of Windows Casino. Its interface is made entirely in white. Casino logo is located in the centre of the site header, at sides of which there are a button for registration on the right and, on the left, the tab which opens the following list: Login, Games, Promotions, Information, Chat. Most of the home page is filled with slot machines. Overall, the design of desktop and mobile versions of the site are similar to each other.
We have asked a few questions about registering and making a deposit via chat and email. In both cases, we have received quick answers. Consultant in online chat contacted us immediately but gave not enough accurate information. Although the response via the e-mail came only in 30 minutes after a request, the information there has been more precise.
Another way to find the desired information is to look into the FAQ section. Here is a list of extensive responses to the issues that arise from players regarding the registration, transactions, and technical problems.
Games
A player can find more that 200 games on Windows Casino website www.windowscasino.com (slots, video poker, table and other games).
A short list of recommended and new games is available in the casino homepage. You need to go to the “Games” section to view the entire list.
Some of the proposals on the site launch without registration in the free mode. To activate the game in this version, you need to move the mouse cursor on the slot machine icon and find the inscription “Play for Fan”. Demo mode allows you to explore the most basic properties of a particular slot. If you run out of virtual demo credits, you can simply refresh the page and continue to do your spins.
To view the entire list of gambling proposals, find a “Games” tab in the navigation menu. After opening the page, a player will see a navigation bar with tabs:
- All Games - here you can find games such as Nostradamus, Queen of Wands, Jekyll and Hyde, Marilyn Monroe and others;
- Slot Games - Silent Samurai, Queen of Wands, Halloween Fortune, Greatest Odyssey;
- Progressive Jackpots - King of Olympus, Furious 4, Juicy Booty, Land of Gold. This section provides about 20 slot machines with progressive jackpots. Unfortunately, these slots logos does not show a maximum possible gain. However, as we have already pointed out, the information on the largest jackpot is displayed on the right side of the main page.
- Table & Card Games - here players will find European Roulette, 3 Card Brag, Premium European Roulette, Perfect Blackjack, Baccarat and other offers.
- Arcade Games - e.g., Pop Bingo, Keno, Medusa, Derby Day, Darts.
- Scratch cards - including Love Match Scratch, Roulette Scratch Cards.
- Video Poker - contains games such as 50 Line Jacks or Better, 25 Line Aces and Faces, All American Video Poker, Tens or Better.
Finding the desired slot machine on the resource is simple. This is not only due to a convenient sorting of slots and other games but also due to the search field. Additionally, there is a possibility to filter slots by rating, popularity and alphabetical order.
Owing to the “My Casino” section clients can create own collections of favourite slots.
The desktop version of the content has quite good loading speed. Stuck at work slots and other games are not seen. Mobile versions work in the same way, but here they are loaded a little bit faster.
Profile
Registration on the site takes no more than a few minutes, after which a player can use all features of the portal. To open the field of registration, you need to find a green button “Join Now”. Then you need to specify personal information (name, email, password, age). Note that all data entered must be true as after the registration a player will need to go through the procedure of verification of the account. Without it, you will not be able to cash out your winnings. Furthermore, false is the cause of blocking personal profile with all funds. The casino is also taking measures on individuals who create multiple accounts.
The portal does not serve the citizens of the following countries: the Antilles, Belgium, Bulgaria, Hong Kong, Guam, Denmark, Israel, Indonesia, Cyprus, Mauritius, Puerto Rico, United States, Turkey, the Philippines, France, Estonia, South Africa. The site does not allow minors to play.
Deposits and withdrawals
To be able to play the game for the money, you must make a deposit of at least $ 10. In addition to USD, the Windows Casino accepts currencies AUD, EUR, CAD, GBP.
To make a deposit, you can use these payment methods: Bank Wire Transfer, EcoCard, Maestro, MasterCard, Neteller, Paysafecard, Ukash, Visa Delta, Visa Electron. These same methods are available for withdrawing funds. The minimum cash out amount is $ 10. This process can last up to 48 hours. The payment itself depends on the payment system. For example, if you use the electronic purse, the money are transferred instantly after processing the request, and if you use bank transfer, the funds will appear on the player's personal account in 24-56 hours.
For the first withdrawal of funds, a player is required to submit a package of documents, which includes a scan of ID, a document confirming the place of residence, a copy credit or debit card, electronic purse screen (depending on the chosen method of withdrawal). This information should be sent to the e-mail [email protected]. As a rule, the process of the account verification takes 24 hours. As already mentioned, the information specified by the player's profile and data in the documents must match. Besides, the casino reserves the right to request a re-review of personal data at any time.
Rewards and Loyalty Program
Casino regularly offers players a variety of promotions, including bonuses for beginners, who have made their first deposit, promotions for regular customers, monthly prize draws, regular free spins.
Those who are interested in bonus offers need to regularly review the “Promotions” page as information on it is constantly updated.
Windows Casino, as well as other gaming sites, forbids its players to use two bonuses simultaneously. Furthermore, the specific bonus of the portal can be used by the customer only once. One person is not allowed to create multiple profiles, including for the purpose of getting more bonus money. If the casino identifies such intruder, all his multi accounts with all funds will be blocked.
Each bonus must be wagered. Therefore, before using specific promotional funds, we recommend learning about the features of the wagering. Using the extra free money for the game is permitted within 7 days. Otherwise, they will be reset to zero together with winnings.
And, of course, participating in promotions is voluntary and you can say no to any bonus offer.
All regular users are able to participate in the loyalty program and advance there. The higher the VIP level of the player, the more additional advantages he has: participating in individual offers, personal manager support, special gifts and other surprises. To move up the loyalty career ladder, you need to regularly place bets on slot machines, on the table and card games and any other gambling entertainment, which is offered to visitors by a Windows Internet website.
Privacy Policy and Responsibility
One of the main resource values is a security of personal and financial information of the customers. That is why the site does not disclose the data specified in the accounts. The main purpose of personal information is the possibility of cooperation between the casino and the player.
Information about clients winnings is also confidential. However, personal data and information about victories can be transferred to law enforcement, governmental or regulatory authorities, if required by law.
All players data is securely encrypted.
To prevent fraud and misuse of bonuses, the casino may request the confirmation of personal information be the player at any time.
Another important priority for Windows Casino is awareness of the players on the principles of responsible gaming. In connection with this principle section “Terms and Conditions” reports that the portal does not permit playing for minors, as well as that it is carrying out the campaign against the proliferation of excessive gambling. To this end, the resource requests of its customers:
- Pre-set the amount of money they can be spent on the game;
- To set the time limit for a particular game session;
- Periodically rest during the game;
- Avoid gambling entertainment during stressful situations or during illness, as this can cause loss of control during the game;
- Remember that game in a casino is one of the ways to have fun, not a means to earn money.
As a preventive measure, the players have the right to set limits for deposits. Customers who observe obvious signs of excessive gambling can apply for self-exclusion (from 6 months) and also contact one of the support services. Appropriate contacts players can be found directly on the casino site.
Thus, the gaming portal www.windowscasino.com is a good option for lovers of software by Playtech. Those who are interested in a variety of promotions and bonuses will find good suggestions on this site. However, if you like to play at night, a very light interface of the site can make eyes tire.
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