Slots Heaven – is one of the members of the Mansion Group Casinos boyband. Website looks very modern and fancy in black and blue colors neon lights; the interface will be easy even for the first-timer; page load is rather fast, but not furious; game selection is not that impressive but sufficient – more than 300. The platform is provided by Playtech. Content of the website in not that heavenly but has some pretty good stuff, like progressive jackpots, separate VIP Club, and high-quality technical support.
Unfortunately, Slots Heaven speaks only two languages, but supports different currencies and payment methods.
SlotsHeaven.com is operated by ONISAC Ltd of Suite 901 Europort, under a Gibraltar license issued by the Gibraltar Licensing Authority, RGL No.053 and regulated by the Gibraltar Gambling Commissioner.
Developers of slotsheaven.com online casino created interesting quality product, which functions well, has good content and bright neon design.
Home page is informative but not heavily overcrowded. Player can see “Slots Heaven” logo, a big graphic dashboard (which offers to play online or to download an application), two biggest jackpots and jackpot total. Below, there are 12 most popular games and top 6 winners. On the top of the page you will see the language panel, unfortunately there are only two options to choose from English and Slovene.
Also, you will see all these control buttons on the top panel:
Website does not require obligatory registration, you don’t have to tie the knot to play games for free, you can use virtual credits. Also, player can create a profile, with Practice Mode alone.
Overall, website is user-friendly and easy to surf, transitions between pages are quick and without delays, games start up fast and mostly open in a new window. All the pages are linked up together, so you can always go whenever you want, and plus, you don’t need to have 50+ open tabs, 2 – 3 will me more than enough.
If you are a curious user, and want to read some fascinating info or stories about history of gambling; games characteristics and description, main functions and buttons.
What is very nice is that there no annoying adds on the website, all you can see is information about bonuses, and partner casinos.
Casino provides 24/7 technical support, answers any questions about the casino via e-mail, live chat and telephone. All you need to do is to open – “Contact Us” section or “Online Support” button in your profile. Also, note that before you contact the consultant, you need to insert – e-mail, full name, and Username. It should be mentioned that during the research for this review and testing of the casino, the website crushed and was out of the order for 1 hour, and there were no notifications about this issue.
Although the site is called Slots Heaven, casino has a very diverse game content – like Slots, Video Poker, Scratch Cards, Roulette, Blackjack and others.
All the software is provided by the Playtech.
- “Download” – application download, and instructions for its installation.
- “Casino Games” – provides a list of available games grouped by genre “Live Casino”, “Online Roulette”, “Online Video Poker”, “Online Blackjack”, “Online Slots”, “Online Scratch Games”, “Online Arcade Games”, “Online Craps”.
- “Promotions” – bonuses and casino promotions.
- “Getting Started” – deposits/withdrawal, registration, practice mode or play for money.
- “Deposit Options” – Payment Methods available and instructions on deposit/withdrawal with each method.
- “VIP” – benefits and bonuses of the VIP Club.
- “Contact Us” – technical support contacts.
Quite a major disadvantage of this resource is that there is no mobile version of the casino. Although, the website is available from various gadgets, the users can only view the content and read the texts, but are not able to play any games.
At the bottom of the home page below the text paragraphs of the site, a menu offers to give a try to a mobile casino, but when you click on a link you will be redirected to the mobile version of the partner website "casino.com"
Slots Heaven gives its players a choice among more than 300 games with various characteristics, rules, design, and bonuses. There are different game categories presented such as: Online Slots, Live Casino, Video Poker, Online Blackjack, Online Roulette, Craps, Scratch Cards, and Arcade Games. Most of these games you can try without registration, and without any actual money, casino will give you virtual credits for this purpose.
All games start up fast, but some games have small lags, a few of the games were working with the significant freezing of the screen. Most of the games, mostly slot machines have bright design, nice sound effects and original plot as a bonus. Also there is a feature that makes it available to play on two or four slots at the same time in a single window, so if you cannot decide which slot you would like to play first – just play them all.
On the home page of the site, there are no information about new products or gaming updates. From this you may conclude that the content is not updated very regularly, but after the registration in the personal window you will see the separate menu point – New Games, some of the games will have a mark – progressive, indicating the progressive or if you know then with other name – culminating slot machines.
Also, during the testing we tried to play some of the new games and few of them were ‘currently unavailable’.
We can honestly say that this web site is not greedy at all, you can get a look of the games’ content and play almost all of them straight away, without any kinds of registration or putting even a letter of data.
Note, not all games are available in free mode (the existence of free option is preconditioned by the developer and not website), when you point mouse cursor on the game there will be one or two inscriptions – Play Now (for money) and/or Practice (for free). The second option is not always available.
To create a personal profile, press the red button “Instant Play”, which is located in the center of the home page on the graphic panel of the site. For the inexperienced users it may be hard to find the registration option, because there only this one key. There are no other variants, you will not find the usual boxes for registration and log in, which are almost always located on the top panels or top corners of the websites.
After the log in, via “Instant Play” button, a new window will open, where you need to select the desired Game Mode (Practice Mode or Play For Real Money) and click “Create Account”. Registration form requires to enter: First and Last Name, Date of Birth, Gender, Username, Password, Currency, Email address, Address, City or Town, Country, Post / Zip Code, Phone. All items are mandatory to fill using Latin characters only.
After authorization, in the new window will open a slightly different and simplified version of the site. This window can be left in small or made to the full screen version, however, in the full screen version the text is seen clearly but the pictures looks pixelated. There will be a Games Menu, which shows specific points which rolls out the games lists. You will see there the following items: New Games, Favorite Games, Recent Games, Video Slots, Classic Slots, Table & Card Games, Live Dealers, Video Poker, Progressive Games, Arcade Games, Scratch Cards, Multiplayer Games. Each of these lists has its own sub lists.
One the bottom left corner there also a marks about age restrictions linked to the responsible gaming page of the site.
Also, after signing in, at the top of the page player will see - his balance, key – “Online support”, website time (the time you have spent in the online casino), the download client button, volume control button, button general and game settings and “Cashier” key. “Cashier” opens a menu where the player can see the information on balance, introduced during the registration personal data, transactions history, active bonuses, deposit and withdrawal info, invite friends, view the available information on the bonuses and points, and personal level.
Casino disadvantage is the lack of opportunities to change players own personal information and game currency. Also, there is no function to joint accounts between the other casinos of this company.
And while using the website from your personal profile, probably you will have to track the time, because if you will leave the casino for some time and will not perform any activities you will be thrown away from it and will have to log in again.
Deposits and Withdrawals
Slotsheaven.com accepts deposits in different currencies, automatically converting them to the one selected by the player. In online casinos bets can be made in Australian dollars, Canadian Dollars, Swiss Francs, Euros, UK Pounds Sterling, Hong Kong Dollars, Japanese Yen, Norwegian Krone, New Zealand Dollars, Swedish Kronor, US Dollars, South African Rand. Add funds can almost instantly be put via MasterCard, Maestro, Visa, Visa Electron, Delta, Bank Transfer, Skrill, NETELLER, ecoPayz, Qiwi Wallet, WebMoney. The minimum amount of deposit is - $15; the maximum amount is – 25 000 $.
To take off the money from the account can be made within 72 hours via MasterCard, Maestro, Visa, Visa Electron, Delta, Bank Transfer, Bank Draft. The minimum amount of funds available for withdrawal is – $10; maximum withdrawal is – $15 000 a month (for VIP clients is 30 000 $ a month).
All the players have an opportunity to receive a set of different bonuses. The lists of regular bonus offer are in the “Promotions” category. The information about limited edition promotions are posted on the website dashboards or via e-mail.
Loyalty Points - players deserve to be rewarded every time they play and the more they play, the more they will receive. Loyalty points earns:
- Welcome Bonus – Players can claim Welcome Bonus and triple the money instantly. User can get 200% up to $/£/€ 400.
- Red or Black - Player can either double the money or have his wagering every Wednesday – just need to choose Red or Black!
- Make your Match – Player can start the month with a bankroll boost. MansionCasino.com will match player’s first deposit each month up to $500/$1,000 VIP, when player enter code FIRST1.
In the personal cabinet you will be able to track the Loyalty Points
These information was taken straight from the website, and as you can see it is rather unclear. This is the usual practice of the many of the casinos, so reed the info very carefully (and double check, especially if website languages is not among your native ones).
- for any real money plain the casino
- when player leave each game
- buy cash bonuses with player’s points
- Get more for player’s points by spending them in higher quantities
At the bottom panel of the casino homepage you will see that Slots Heaven is a member of a variety of associations that promote legal and responsible gambling. Among which you can see such trustworthy entities as GambleAware® and Responsible Gambling Trust (RGT). Also, there you will encounter the casino offers for more services to help to deal with gambling addiction such as GamCare and Gambling Therapy. Also on the web-site there is a whole page dedicated to the “Responsible Gambling” which covers a variety of measures to help people to cope with a gambling addiction. For example: “The 10 Rules of Responsible Gambling”, “Gambling Management Tools”, “2 Levels of Access Control”, “Staff Awareness”, guidelines and recommendations for self-control and awareness.
In addition, as we mentioned before, the responsible gamble button, also present in the bottom left corner in the personal profile window.